Conflict Resolution

Who for: Anyone who works in a customer facing environment or who struggles with dealing with conflict. 

Duration: 1/2 day

  • Definitions of conflict
  • How to recognise warning and danger signs
  • Impact Factors
  • Distances when dealing with conflict
  • Approaches to dealing with conflict

Human Resources

What should you have in place as a business employing staff, do you worry about the risks involved with not getting it right? We have the answers.

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Leadership

How do you motivate your team, what support do you give them? We help you motivate your staff, and create and maintain their spirit of enthusiasm.

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Blogs

Do you struggle to keep up to date with the ever changing employment legislation? We will regularly update you with the latest changes.

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Performance Management

Do you have processes in place to manage your team's performance?  We can provide you with an effective performance management plan.

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Recruitment

How do you find the right person, How do you comply with the law? Where do you start?  We help you recruit the right people in the right way.

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Training & Coaching

Do you wish you had more time to train and develop your staff? We provide and deliver training workshops to ensure consistent staff development.

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