Who for: Anyone in a customer facing role
Duration: 1/2 day
NB: This course can be extended to incorporate Telephone Skills training.
What should you have in place as a business employing staff, do you worry about the risks involved with not getting it right? We have the answers.
How do you motivate your team, what support do you give them? We help you motivate your staff, and create and maintain their spirit of enthusiasm.
Do you struggle to keep up to date with the ever changing employment legislation? We will regularly update you with the latest changes.
Do you have processes in place to manage your team's performance? We can provide you with an effective performance management plan.
How do you find the right person, How do you comply with the law? Where do you start? We help you recruit the right people in the right way.
Do you wish you had more time to train and develop your staff? We provide and deliver training workshops to ensure consistent staff development.
